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As you’ve likely observed, social listening is a growing trend. And, it’s here to stay. Why? Because we’re capable of learning more than ever by tracking consumers’ behavior online. By listening to the online universe, brands can obtain insights from consumer conversations and collect data on themes, trends and behaviors to accomplish a number of objectives. “Social listening” is the practice of

Find yourself pouring a nightcap to help you fall asleep? You’re not alone – in fact, a recent surveyfrom the American Academy of Sleep Medicine (AASM) found that 68% of Americans have lost sleep due to drinking alcohol past bedtime. As the holidays tend to be a time when alcohol consumption rises, LCWA helped the AASM drive attention to this