Heidi Tarr Terlap and I co-authored the cover story in the current issue of the Association Forum of Chicagoland’s Forum magazine. “How data can help you shatter performance plateaus” is a quick review of the researcher’s toolkit and how it can be used to guide successful organizations. As we note in the article, “the most forward-thinking organizations leverage research techniques

Although the year is winding down, and many are already vacationing for the holidays, our Twitter stream was as active as ever this week. Here’s what we liked: Snow, no?: Here in Chicago we were in a snow drought until today… 290 days without snow!  Welcome, winter wonderland. Brands beware: Sometimes a well-intentioned hashtag campaign goes wrong – sorry for Starbucks, this

The second week of December was all about the number 12 – well and a few other numbers too. We tweeted about numerology, 2012 highlights and tips for a better social you in 2013. Check out some of our favorite stories below:  Top Twitter Topics of 2012: Reminisce with us about the year that flew by with Mashable’s Top Twitter

Aurora’s Paramount Theatre is winning the hearts of generations with its current smash hit, Annie. In addition to spreading the word about this wonderful show, we are also helping Paramount build awareness for its unique community relations efforts associated with everyone’s favorite rags-to-riches musical. First, click thisrecent feature in the Aurora Beacon News, a holiday heart-warmer about actor and professional