In the Mix…LCWA Announces 2012 Work-Related Email Perception Study

June 22, 2012

“Email overload” is taxing companies around the globe and driving major organizations to ban afterhours – and even work time – emails completely. As internal communication and research experts, we wanted to know: is email indispensible, irritating or detrimental to today’s business communications?


In a comprehensive, quantitative study, the LCWA Research Team surveyed employees at various organizational levels – from the C-suite to the cubicle – to investigate perceptions and costs of work-related emails. The results can be found in our pioneering white paper “e-nough alre@dy! Stop bad email: An update on work-related email reversing the notion to ‘ban’ email,” created in conjunction with our colleagues at The Grossman Group.

I encourage you to consider how this research applies to your organization and discover who is most affected by bad email, learn employee-endorsed email solutions and find out what bad email costs your company in productivity and dollars:

We’ll be presenting our research results and conducting interactive email diagnostics at the IABC World Conference in Chicago next week. Visit us June 25 and 26 in booth #108 and stay tuned as we reveal more detailed findings here over the next few weeks.