I must admit that some news went unnoticed by this writer this week as I tuned in to Facebook’s Mark Zuckerberg’s testimony before Congress. And while I may not have heard all 10 hours of questioning from the almost 100 lawmakers, one thing was clear: both sides have a lot of homework left to do when it comes to privacy,

Last week we attended the Public Relations Society of America Chicago(PRSA) monthly luncheon about crisis communications. The panel of seasoned professionals provided many tips and insights from personal experience about surviving and navigating a crisis, and was a great reminder to dust off the crisis plan and be prepared for the next time you need it. Have a Plan The

Spring has not yet fully sprung in Chicago, but that doesn’t mean we can’t do a little cleaning out. Here is a hodge-podge, or perhaps a junk drawer, of interesting stories I collected this week to share with you. Enjoy! Let’s Get Down To Business: First some industry updates – a recent surveyof top communication professionals revealed which issues, strategies

Ever wonder where the majority of urgent care centers are located in the U.S.? Or want to to know what percentage of urgent care patients are typically transferred to local emergency departments? Image featured in Urgent Care Industry White Paper 2018:The Essential Role of the Urgent Care Center in Population Healthby Stoinmenoff and Newman To answer these and many other questions healthcare